Frequently Asked Questions
PRACTICE
What medium do you use?
I primarily work in acrylic and mixed media, which usually involves different drawing mediums and sometimes collage. My work is always evolving!
Are your paintings framed?
Some paintings are sold framed, some are not. The painting description on the website will always state clearly whether it is sold framed or not. Some paintings are sold as canvases or cradled wood panels which means they can stay unframed and be hung as they are. You may like to add your own frame - I’m happy to advise on what type of framing may be appropriate.
Will my painting be ready to hang?
Yes, all paintings will come ready to hang (with cord or wire), you just need to decide where it will go!
Do you do commissions?
Yes, I do - please see my commissions page for more information.
DELIVERY
How long does delivery take?
Original artwork
It will normally take between 3 and 5 working days to process your order and ship. Your order will be shipped via Royal Mail or a courier service. I will send paintings and prints tracked and/or signed for where available. Please allow a further 2 to 3 days for delivery following dispatch confirmation.
Prints
All prints are made to order, then sent to you. Within the UK pieces are sent by Royal Mail, Parcel Force or courier, depending on size and weight. Most UK deliveries arrive within 2 days from the time of shipping. Please allow 10 working days in total.
Can I collect my painting from you?
Yes, you’re welcome to collect any purchase from me in Brighton. Choose the local collection option when you’re at checkout and I will be in touch to arrange this.
Can you ship internationally?
At the moment, unfortunately, I only ship to the UK. If you are based outside the UK and are interested in my work, please contact me.
What if my painting arrives damaged?
All work is carefully packed and wrapped. If you receive a work that has been damaged in transit, please contact me within 7 days with a photograph.
RETURNS
Can I return my painting?
I want you to be fully happy with your new artwork so I offer a Buy-Back agreement.
If an original painting is not as you expect, you have 14 days to contact me by email and request a refund. Once a return has been agreed, you are responsible for packing securely to protect from damage and arranging return delivery using the same service it was sent to you. Once the piece has been safely returned I will refund your payment within 14 days.
Prints are non-refundable.
I have another question
Please reach out! You can contact me here.